KLG PARTY RENTALS
Privacy Policy
Key Lime Green LLC | Effective Date: June 2026
KLG Party Rentals, operated by Key Lime Green LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By contacting us, using our services, or visiting our Facebook page or website, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide our rental services and communicate with you.
Information you provide directly:
· Name, phone number, and email address (provided when requesting a quote or booking)
· Event date, event address, and delivery/pickup details
· Credit or debit card information (collected to process deposits and payments — we do not store full card numbers)
· Any additional information you share via text, phone call, email, or social media message
Information collected automatically:
· If you visit our website, standard web server logs may collect your IP address, browser type, and pages visited. This data is used only for site maintenance and security.
· If you interact with our Facebook page, Facebook collects information per its own Privacy Policy (facebook.com/privacy). We do not control Facebook's data practices.
2. How We Use Your Information
We use the information we collect solely to:
· Process rental bookings, quotes, and reservations
· Communicate with you about your order, delivery, and pickup
· Charge your credit or debit card for deposits and balances owed
· Assess and collect payment for damage or loss per our rental agreement
· Send occasional follow-up messages regarding your experience or future bookings
· Comply with applicable laws and resolve disputes
We do not use your information for unrelated marketing, and we do not sell or rent your personal information to third parties.
3. Payment Information
Credit and debit card information is collected to process deposits and balances. We do not store full card numbers on paper or electronically beyond what is required to complete the transaction. Card details are used only as authorized in the signed rental agreement. KLG Party Rentals does not accept Apple Pay or other digital wallets.
4. Information Sharing
We do not sell, trade, or share your personal information with third parties, except:
· As required by law, court order, or government authority
· To protect the rights, property, or safety of KLG Party Rentals, our customers, or others
· With payment processors (e.g., your bank or card network) solely to complete authorized transactions
5. Data Retention
We retain customer information (name, contact details, rental history) for a reasonable period to fulfill legal, tax, and accounting obligations — typically up to 7 years for financial records. You may request deletion of your personal information at any time, subject to any legal retention requirements. To request deletion, contact us using the information in Section 9.
6. Cookies and Tracking
Our website, if applicable, may use basic cookies to improve functionality. We do not use advertising tracking cookies or share browsing data with third parties. You may disable cookies in your browser settings without affecting your ability to contact us or book our services.
7. Children's Privacy
Our services are intended for adults (18+) booking on behalf of themselves or their events. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
8. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Customer records are stored securely and access is limited to the business owners. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to:
· Request access to the personal information we hold about you
· Request correction of inaccurate information
· Request deletion of your personal information (subject to legal retention requirements)
· Opt out of any follow-up communications at any time by notifying us
To exercise any of these rights, contact us at the information below.
10. Third-Party Links
Our Facebook page and website may contain links to third-party platforms (such as Facebook, Google, or payment processors). We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document and post the revised policy on our website and/or Facebook page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Business Name:
KLG Party Rentals / Key Lime Green LLC
Phone:
432-258-5703
Email:
keylimegreenllc@yahoo.com
Location:
Odessa, TX (relocating to Lubbock, TX — Summer 2026)
KLG Party Rentals | Key Lime Green LLC | 432-258-5703 | keylimegreenllc@yahoo.com